Frequently Asked Questions

Can You Really Repair My Credit?

Yes! For over 15 years SOKO has helped thousands of people, just like you, repair their credit. We have the knowledge, expertise, and a team of credit professionals to ensure you get the best service possible!

Once you sign up as a client and we’ve received your credit reports, the work begins! We will construct letters of dispute on your behalf. These letters are specifically designed to communicate in such a way that the credit bureaus and the creditor will accept the dispute and conduct an investigation of the disputed item.

Sounds easy, right? Well, any person who has attempted to dispute his or her own credit issues will tell you otherwise. According to federal law, the credit bureaus can ignore your dispute under a variety of conditions. In our experience, a large percentage of dispute letters sent directly from consumers are rejected under one credit bureau pretext or another.

Properly disputed credit listings are removed with remarkable frequency. Each time an investigation is commenced, the odds of receiving deletions increases.

At the conclusion of the credit bureau’s investigation, a new copy of the credit report will be sent to directly to you showing any deletions or improvements as a result of SOKO’s services. You then copy and send us the new credit report and the cycle repeats itself at timed intervals.

How Long Will It Take SOKO to Repair My Credit?

Your credit files are like your fingerprints, they are unique to you. No two clients are the same. Each case varies, and the credit bureaus response to each communication varies, therefore, it is almost impossible to give our clients an exact time frame a case would require.

However, if your credit reports are received promptly, you should see impressive results in as little as 30-45 days. Sending your reports promptly to our office while we are handling your case is a very important and necessary step in the process of restoring your good credit. The speed of your progress can be greatly affected by your participation, the nature of your case, and the level of credit bureau cooperation.

Does Paying Off My Bills Repair My Credit?

You would think that would be true. But, again, the credit reporting system just doesn’t work that way.

The trick is to work on restoring your credit at the same time you pay off your debt. Here’s why: The act of paying off the unpaid debts that show up on your credit reports can actually work against you. However, it is hard to restore your credit and not satisfy your debts. This dilemma has to do with time.

The date of last activity is what starts the credit bureau clock ticking. So you see, if you pay a delinquent debt, your action changes your account to “paid collection” or “paid was late” or “paid was charged off.” These will stand out on your report as negative listings. As though this is not enough, a new date of last activity (the day you pay off the accounts) begins. THE SEVEN-YEAR CLOCK WILL RESET OVER AGAIN!

So, what is the answer to this problem? It is almost always advisable to seek professional help to guide you on how to settle your debts without further damaging your credit. SOKO can assist you in this area.


Can I Call You If I Have Any Problems or Questions?

Absolutely! We will contact you by phone and/or email. If you have any questions or concerns you can contact your case representative as much as you need to, that’s what we’re here for. Remember that you are not just a number to SOKO Credit Repair. Your satisfaction is very important to us and we will use all of our expertise, talents and abilities we have to provide stellar service, help you reach goals, and teach you strategies to continue your credit success.

Can I Do This Myself?

Yes, you can. Most individuals turn to a professional to handle credit restoration because of the limited success they’ve had in dealing directly with their creditors and the credit bureaus. However, it is your right (See Fair Credit Reporting Act) to dispute your case directly to those laying claim against you. For the majority who do not have the professional experience to single-handedly tackle their personal credit issues, we encourage you to seek the professional assistance of a company, such as SOKO Credit Repair, that specializes in credit restoration. Client who choose SOKO Credit Repair save time and energy, while avoiding mistakes and errors!

How Will I Know If What You’re Doing Really Works and If My Credit Reports Have Changed?

Actually, you will be the first to know. When negative items are removed from your credit report, the credit bureaus are required by law to send a copy of the revised report to you, not your credit repair company. SOKO depends on you to send it to us.

Also, you always have the option of contacting your case representative and requesting an update on your case. We will always provide the most current information available to us.

How Does SOKO Do This Legally?

Disputing your credit report is your right (see Fair Credit Reporting Act). Credit restoration is as legal as pleading “not guilty” in a court of law. Of course, properly presenting your case to the credit bureaus is an important step in the restoration process. That’s why people choose a company like SOKO Credit Repair to assist them with the often confusing and time-consuming process.

What About My Bills?

When SOKO deletes a negative credit report listing, the actual debt behind the listing remains the same. You still owe the same money that you owed in the first place. Credit repair is not the same as filing Bankruptcy. If you don’t pay the debt, the creditor or collection agency could always re-report the item. So, removing the listing without addressing the debt is not always the best solution. Normally specific questions like this are better handled by talking to your account representative at SOKO directly.

What If Deleted Items Reappear On My Credit Report?

On rare occasion, some creditors will verify a negative listing that was recently deleted. The Fair Credit Reporting Act requires that the credit bureau inform you of reinstatement of a previously deleted listing. The FCRA also makes it more difficult for credit bureaus to re-report listings. Because of these factors, it is fairly rare for listings to come back on your credit history once they’ve been deleted. If an item is re-reported, it is a simple matter to challenge the listing again at a future time in order to press for permanent deletion.

Do I Need To See My Credit Reports First?

It is not necessary to know exactly what appears on your credit reports before calling SOKO Credit Repair. As part of our Customer Onboarding Process, we’ll review your credit. We’ll determine a plan of action; it is only necessary to know that there is a negative credit history problem that needs to be addressed. One amazing thing about bad credit is that almost any small amount of bad credit will trigger universal credit denial. A little bad credit isn’t much better than a ton. Even if you believe you only have a few negative items, it still makes sense to hire SOKO to remove those listings.